ABOUT RIVER BEND BUSINESS PRODUCTS

In 1982, Jim Hansen returned to his Southern Minnesota roots to lead a start-up focused on selling Canon copiers. With the opportunity for future ownership, he embraced the challenge and laid the groundwork for what would become one of the region’s most trusted business solutions providers.

What began as a small copier business has grown into a comprehensive company offering a full suite of solutions that support businesses of all sizes and industries.

We’re proud to be headquartered in Southern Minnesota, where genuine small-town service still defines how we do business. Unlike the big-city providers whose rural offices are often unstaffed and understocked, our fully-staffed locations are equipped with parts, supplies, and multiple machines ready for live demos.

River Bend Business Products is your true local partner—delivering fast, responsive service throughout Southern Minnesota and surrounding regions. From the Twin Cities to Iowa, Wisconsin to South Dakota, and every community in between: our independent leadership gives us the ability to make decisions locally and quicky to provide the highest level of service in our industry.

Thanks to our long-standing commitment to customer satisfaction, product innovation, and service excellence, River Bend Business Products has earned a reputation as a dependable partner for businesses throughout the Midwest. We remain deeply committed to the values that started it all—integrity, responsiveness, community spirit, and real results.

Our approach has always been to serve as consultative advisors, helping our customers succeed by finding innovative and cost-saving strategies tailored to their unique needs. We do not use high-pressure sales tactics or shady gimmicks—just honest, common-sense solutions to the challenges businesses like yours face. Now THAT is how to take good care of customers.

Managing multiple vendors for essential business needs can quickly become costly, chaotic, and inefficient—too many contacts, unclear responsibilities, missed orders, and endless inventory headaches. It’s no wonder so many businesses feel overwhelmed.

Our full-service approach helps organizations of all sizes streamline operations, reduce costs, and improve productivity.

Why Single-Sourcing Makes Sense:

• Reduced Risk: Fewer vendors mean fewer chances for miscommunication, service delays, and accountability gaps.
• Lower Costs: Consolidating purchases and services lowers procurement expenses, soft costs, and operating overhead.
• Simplified Management: One trusted vendor means one relationship, one point of contact, one invoice. That’s less stress and more control.
• Stronger Partnerships: Work with experienced advisors who truly understand your business and deliver consistent, proactive support.

Wherever you are, you have our support. Maintaining seamless operations becomes even more critical as your business expands and reaches new heights. Our network of providers can supply and service your locations nationwide, ensuring we’ll support you every step of the way with the consistent, reliable service you need – whether your growth takes you across town or across the country.

We are committed to your success and take the trust you place in us seriously. Our dedication to excellence isn’t for shareholders or absentee owners—it’s for you.

✓ Unbeatable Service Response Time:
Over the past 12 months, our in-person technician response averaged 73 minutes — far surpassing the 4-hours of big-city competitors.

✓ Certified Experts:
With an average tenure of 20 years, our service technicians ensure effective installation, configuration, and repairs.

✓ In-Stock Parts:
We stock commonly needed parts, reducing downtime by eliminating shipping delays.

✓ Planned Quality Assurance Visits:
While others only respond to emergencies, we provide comprehensive, ongoing maintenance to minimize downtime and maximize longevity.

✓ Automated Processes:
Automatic meter reading and supply replenishment make managing your equipment effortless.

✓ Customized Solutions:
Your business is unique, and our services reflect that. Customize your experience even further and unlock more savings by joining our Business Source Network.

✓ Complete Support:
We analyze your business needs to provide tailored solutions with the best options for you. We help you plan, prepare, install, implement, service, and support you to build a lasting partnership long after the sale.

✓ Convenience:
Shop 45,000+ products online with next-day delivery or get it today at one of our Retail Business Centers.

✓ Satisfaction Guarantee:
We’re committed to ensuring your complete satisfaction with the performance of our products and services. If you’re not fully satisfied, we’ll go above and beyond to make it right and earn your trust for the long haul.

River Bend Business Products is committed to supporting the communities we serve across Southern Minnesota. Our employees are your neighbors and friends, actively engaged in schools, churches, sports, and local programs.

We partner with our local United Way which promotes our goal to make an impact on as many lives as possible in the communities which we live and serve. We are incredibly proud that all of our full-time employees donate at least one hour of their monthly pay to the United Way, with many donating much more in time and talent – as well as to other organizations. Our team embodies compassion and we are honored to have such caring individuals dedicated to serving our customers.

Supporting Non-Profits: Small businesses give 250% more to local charities than large corporations. Their employees also contribute generously, enhancing community strength and well-being.